Shipping Policy
Delivery Coverage
Aether Angels currently offers delivery within the United Kingdom.
Orders are generally dispatched within 1 to 2 business days (Monday to 6pm, Friday to 6pm).
Transit time is 3 to 4 days.
Total delivery time is usually 4 to 6 business days.
Free Delivery
All orders come with free shipping – no minimum purchase required.
At
Aether Angels, we believe your shopping experience should start smoothly. That’s why you’ll never have to pay for shipping, whether you order one item or several.
This policy reflects our commitment to making our products accessible to everyone, without hidden fees or surprises at checkout.
Order Changes
Once your order is confirmed (after 24h), it cannot be modified or cancelled. If you wish to return an item, you’ll need to wait until it’s delivered and follow the return process.
Missing Orders
If you placed an order but didn’t receive it — even if the tracking says “delivered” — please first contact the carrier to locate the parcel.
Once your package is handed to the courier, any claim must be directed to them first.
That said, our team is always here to help. You can reach us at contact@
aetherangels.com, and we’ll do our best to assist you.
If tracking doesn't update for technical reasons, feel free to contact our support at contact@ aetherangels.com.
Shipping Confirmation & Tracking
Once your order is shipped, you’ll receive a confirmation email with an active tracking link within 24 hours.
⚠️ Some parcels may not come with a tracking number depending on the order value or shipping method selected.
If unsure, our customer service is happy to help at contact@ aetherangels.com.
Damaged Orders
If you receive a damaged product, we’ll cover return shipping costs.
Just send us a photo + short video of the item to contact@
aetherangels.com.